
Balloon Decor
Click here for Garlands, Columns, & Arches.
BALLOONS ON DECK



FAQs/Policies
What is your cancellation policy? Once your event is booked, that time slot is reserved for you and supplies for your event are ordered. Orders canceled 30 days or more prior to your event are eligible for a credit for your next event equal to monies paid, however no refund will be given. Orders canceled less than 30 days from the event are not eligible for cancellation, no exceptions. Refunds are not provided on any orders. How long do balloons last indoors? Many air filled balloon designs can last weeks indoors! Please note that a space with doors and/or windows open to the outside is considered outdoors because wind, humidity, sunlight can and will affect the balloons. The longevity of your balloons will depend on the environmental conditions of the space and we cannot guarantee that the balloons will last any specific amount of time. How long will my helium balloons float? All of our foil helium balloons will generally float for at least 3 days if indoors, but typically much longer! Again, the longevity of your balloons will depend on the environmental conditions of the space and we cannot guarantee that the balloons will last any specific amount of time. Latex balloons do have a shorter lifespan but can be hi-floated to increase longevity. How long do balloons last outdoors? Balloons used outdoors are not guaranteed to last any specific amount of time as the sun, heat, wind, rain, etc., affects the lifespan of the balloons.
How long do I have to return balloons purchased in store or online?
THERE ARE NO REFUNDS/EXCHANGES ON INFLATED BALLOONS. You have 7 days to return the balloons with receipt to receive a refund. Returns without a receipt within the 7 days will be given a store credit. Returns done with receipt after the 7 days but before 30 days will receive a store credit. Returns done after 7 days without receipt will not receive a refund or store credit. Exchange is possible within the 30-day period of purchase if receipt is provided & balloons haven't been inflated or package opened.